 Voice & Culture Coach India
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Bangalore. A real a mixture of old and new, Bangalore has ancient buildings and parks while also being described
as India’s answer to Silicon Valley. It’s nothing unusual to see Bollywood stars visiting Bangalore to indulge in the
vibrant nightlife and the progressive music scene. Bangalore citizens also have a laidback attitude and are likely to
invite you to their homes within minutes of meeting you. Being 1,000m above sea level, the climate is cooler and
makes it a comfortable place to be year-round.
Pune has been called Maharashtra state’s culture capital. This University City and home of Marathi theatre is one
of India’s greenest, with 40% of its area under green cover. It lies on the banks of the Mutha River (right) and is
within weekend commuting distance of Mumbai (190km). Pune is a cosmopolitan city with a young, lively evening
café culture and one of the fastest growing IT centres in India. Conversely, it’s one of India’s oldest settled sites
at around 100,000 years old, with an 8th century cave temple at its heart.
After arriving at the local airport, a driver will be waiting to
take you to your accommodation. Starting on Saturday
evening, our local coordinator will host an induction for all
recently arrived interns and volunteers. You will also have
an opportunity to tour the city and take in the sights and
sounds of your new home. Additionally, regular social
events are also held, giving you the opportunity to meet
other volunteers and local people.
The Project: The aim is to provide the best offshore
business solutions for large global corporations and new
generation technology companies through prudent
business and technology strategies or new products. You
would work as part of team that helps to bridge the
cultural and linguistic gap between India and the
UK to deliver superior customer service to UK based
customers. This is a great chance to experience a different culture in the truest sense of the word, to observe
ancient customs but also see the modern face of India.
Your Role: You will be working as a member of the language and communication team to support a programme
of improving communications. The job specification includes:
- Providing inputs and coaching the staff on accents, and cultural nuances
- Identify communication gaps in various processes
- Plan and run training sessions on UK culture, language and accents
The Organisation: This company is one of India's largest off-shore outsourcing company. It provides consulting
and IT services to clients across the world. Their aim is to provide the best business solutions for large global
corporations and new generation technology companies through prudent business strategies or new products.
They help companies focus on their core business by providing ways to for the company to work better and
eliminating non-value-adding tasks. They have helped move over 500 processes across different industries from
client locations, these have informed their business transition methodology helping them strive to provide a best
quality service.
The Working Environment: Based in either Pune or Bangalore this placement offers the chance to learn and
experience another culture through working with and training individuals in the company. The offices are based on
campuses with palm trees, a boating lake and a golf course. A company minibus would collect you every morning
from a top quality apartment and a variety of subsidised food and drink is available from the food-court. Each day
is different as you work with people equiring training courses, one-to-one tutorials, help with presentations and
more.
What you gain: This is a wonderful chance to enhance your career opportunities by gaining skills and experience
in the fast evolving business process outsourcing industry in India. Take advantage of working in this dynamic
business environment in one of the highest economic growth countries in the world. You will gain valuable
experience to add to your CV and acquire new transferable skills that you will be able to use to further your career
back in the UK. Additionally, this is a paid internship – approximately £300 per month (paid in local
currency) as well as accommodation provided by the company.
- A single room is provided by the company in high quality apartments. You may
be sharing your accommodation with other interns who are on the same or a
similar programme.
- Subsidised meals and beverages are available at the food court. A budget of
approximately £5 per day would allow for a healthy and varied diet.
- Minimum duration – 6 month
- Maximum duration – 12 months
- Programmes start on the 2nd Monday of every month.
- Please arrange your flight to arrive anytime between Friday and midday Saturday on the weekend before
your project starts.
- International flights are not included
- On arrival at Pune or Bangalore airport, our local coordinator will arrange
transport to meet you outside the airport and take you to your
accommodation.
- Daily transport – a company minibus will provide transport between your
accommodation and work place.
- An employment visa is required – we will provide you with an
employment contract from the Company and a Sponsoring Organisation
Letter.
- All of Twin’s placements are in partnership with recognised charities, nongovernmental
organisations (NGOs) government ministries or registered
agents / companies, giving you the confidence to work with reputable
organisations.
- Comprehensive insurance is available for each of the volunteer placements.
- Our local partner provides 24-hour support.
- Undergraduate degree desirable but not essential if have training/TEFL teaching/linguistic experience.
- Native English speaker and able to communicate effectively nuances of British English and UK life and
culture.
- Professional and enthusiastic team player
- Well organised and be able to demonstrate leadership qualities Outgoing personality with good
interpersonal skills.
Includes accommodation and daily transport. Remember that you also get paid a stipend of approximately £250 per month.
| Months |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
| Fees £ |
2,030 |
2,170 |
2,310 |
2,485 |
2,625 |
2,765 |
2,940 |
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